Episode 17
The Art of Creative Testing in Digital Advertising with Robert Brill
In this tech-rich episode titled "Robert Brill EP", we'll pour over the intriguing complexities of testing new channels in advertising, discussing with Robert the convergence of podcast advertising's unique resonance and the scalability akin to traditional ad models. We'll sift through how trust in podcasters is casting a shadow over social influencers and delve into the ways technology has bridged human connections in the digital world.
Grab your mugs as Robert directs us to brillmedia.co for insights on creative testing, sharing his expertise on strategizing advertising with a nod to the human touch. We're stirring the pot on everything from the critical role of skilled marketers to the seismic shifts in targeting with AI, the deprecation of cookies, and why creative content might just be edging out strict data attribution.
3 Fun Facts
1. Robert Brill has been in the advertising industry since 2003 and has been specializing in digital advertising with Brill Media for the past decade, showcasing a long-term evolution with the digital marketing landscape.
2. The podcast episode delves into how movie trailers, designed to capture attention within the first few seconds, serve as a strong analogy for creating effective digital advertisements, especially on fast-paced platforms like TikTok.
3. Despite the challenges of ad blockers and privacy concerns, new technologies such as blockchain are discussed as potential solutions for targeting consumers while respecting their privacy, hinting at the intersection of marketing and emerging tech trends.
Timestamps:
00:00 New episode: Digital coffee, marketing, and ads.
05:01 Advertising on Meta: Broad targeting, creative testing.
08:21 Startups explore blockchain for incentivizing user data.
14:17 PR boosts website traffic and drives sales.
17:51 Movie trailers use quick, captivating scenes strategically.
19:40 Struggling with Adobe but improving storytelling skills.
23:56 Consider buying ad for bus bench, strategize.
25:40 Choose experts for specific advertising skillsets, not generalists.
29:10 Consumer challenge aligns with product offerings effectively.
32:17 AI and ChatGPT growing in consumer adoption.
35:43 Regular podcast listening creates strong personal connections.
💬 Want to get involved? Leave us a comment, give us a 'like,' and follow us for more insights. Join our Locals for lively discussions, and if you've got questions, email us at bdeister@digitalcafe.media!
👕 Check out our mech: www.digitalcafe.store
🌟 Review the Podcast if you loved this episode and share it with fellow marketers who could benefit from a treasure trove of podcasting wisdom. Tune in to "Digital Coffee: Marketing Brew" and let's brew up some success together!
Transcript
Mm, that's good.
2
:And welcome to a new episode of
Digital Coffee Marketing Brew,
3
:and I'm your host, Brett Deister.
4
:And this week we're gonna
be talking about ads.
5
:Everybody's favorite thing to really
understand, but also hates them at
6
:the same time because we hate bad ads.
7
:That's what we usually hate and
majority of heads are unfortunately
8
:bad, but this week or this month I
should say, I have Robert with me and
9
:he has been advertising since 2003.
10
:He has shifted from just doing
your ordinary thing, and he's also
11
:helped companies advertise on many.
12
:About 62% of them have failed because they
don't know how to advertise effectively.
13
:Yeah.
14
:Which is what we're
gonna be talking about.
15
:So welcome to the show, Robert.
16
:Robert Brill: Thanks, Brad.
17
:Appreciate you having me.
18
:Yeah, I'm I've spent 20 years in
advertising and one thing I know is that
19
:a lot of people, d hate advertising,
dislike advertising, but they also
20
:like the benefits that come with
advertising, such as free access to
21
:some of the world's best platforms.
22
:But we get it.
23
:We're marketers, we're advertisers,
we're interrupters, and
24
:sometimes that's not the best.
25
:Brett Deister: Yes.
26
:And the first question I all my guests
is, are you a coffee or a tea drinker?
27
:A
28
:Robert Brill: hundred percent coffee
and I'm drinking coffee right now.
29
:Did you have any,
30
:Brett Deister: Favorite brew
or are you just like Starbucks
31
:and I don't really care?
32
:Robert Brill: No.
33
:I'm a little bit of a snob.
34
:We went to Hawaii last year
for a few weeks, and I'm
35
:drinking oh man, Kauai Coffee.
36
:The brand is called Kauai, which I
just, here's the thing about this.
37
:In, at, I'm in Los Angeles, so in
super at the supermarket here in Los
38
:Angeles, you can get Kauai Coffee, but
it's 10% of the coffee is from Hawaii.
39
:The rest of it is from around the world,
like South America and other places.
40
:The coffee that I buy is
from the E-Commerce Store.
41
:Their website is a hundred percent
Hawaiian coffee, dramatically
42
:different, rich, robust flavor,
and I recommend it for all.
43
:All my coffee snob friends.
44
:Brett Deister: Nice.
45
:And I gave a brief summary of your
expertise, but can you give listeners
46
:a little bit more about what you do?
47
:Robert Brill: Digital advertising
how to use data targeting technology
48
:algorithms to find your best customers.
49
:Worked in the business for 20 years.
50
:I've grown my agency, Brill
Media for the last 10 years.
51
:And we buy ads on search,
social display, connected tv,
52
:digital, out of home, et cetera.
53
:So if.
54
:You need to reach
customers, drive more sales.
55
:We do that with advertising,
with predictable, repeatable,
56
:and scalable business solutions,
the best you have out there.
57
:Brett Deister: Got you.
58
:And as we all know, the digital
landscape has been changing,
59
:especially advertising has evolved.
60
:So what are the current trends that we're
seeing in the digital advertising space?
61
:Robert Brill: Absolutely.
62
:There's a couple things.
63
:I'll talk general consumers
want their privacy.
64
:They have spoken, governments have spoken
about that, so it's becoming, the data
65
:in advertising is, has lower fidelity,
so we don't have exact attribution.
66
:We have close to exact
attribution, and as a result, I.
67
:It's now harder for advertisers on these
channels to make a direct one-to-one
68
:attribution between a, a lead and
a and an ad, or a sale and an ad.
69
:So as a result, we are moving back
to what were the foundations maybe
70
:10 to 20 years ago in advertising,
which is creative is king.
71
:We can still target the right people with
media and data, but at the end of the day.
72
:We will have to use the fundamentals,
the strategic fundamentals of
73
:advertising to reach consumers.
74
:And what are those?
75
:You start, you look at the
demand funnel, look at people
76
:at the top of the demand funnel.
77
:They don't know anything about you, but
your job is to educate them that you exist
78
:and you offer a service consideration.
79
:Sorry, I have a sneeze coming O.
80
:Excuse me.
81
:Thank you.
82
:Hopefully you can edit that out.
83
:We'll see.
84
:At the consideration phase, you want
to give people an opportunity to
85
:understand more about your product
and why they should buy from you.
86
:And at the bottom of the funnel, the
purchase phase, you need to run ads
87
:that get people to buy right now.
88
:So the result of all this is that,
we have to rely on, on, on the fun,
89
:the fundamentals of advertising
that have existed for decades now.
90
:So on a more tactical front, when we buy
advertising on Meta, we do two things.
91
:Broad targeting, which is age,
gender, and location, which
92
:is how Meta wants you to use.
93
:Advert their platform.
94
:You can look up more details
around look up the performance
95
:five framework from meta.
96
:The second thing we do on meta is creative
testing, understanding the products,
97
:services, and offers and discounts
that your customers resonate with.
98
:And the way we do that.
99
:Is we have a 13 minute
video on our website.
100
:It's brill media.co/creative-testing.
101
:And the core idea is within two days,
we can call down from 125 different ad
102
:variations down to the top 20 and down to
the top one in the course of three weeks.
103
:So you find your, you start, you
do that every three to four weeks.
104
:You have a.
105
:An all-star team of ad creative that's
very relevant for your business.
106
:So not only is your business actually
becoming more effective on social
107
:platforms, you are also learning
what your customers want from you.
108
:So it's a double benefit for the business.
109
:Brett Deister: And speaking on
just the privacy in general, the
110
:rise in prevalence of ad blockers.
111
:I know YouTube's tried to
block it and it didn't really,
112
:it's not going well for them.
113
:'cause ad blockers are now becoming
more powerful than they have been.
114
:So how do we, how do we deal with that?
115
:Because nobody likes ads per
se, but we don't mind good ads.
116
:We just hate the bad ads.
117
:And we remember the bad ads.
118
:Robert Brill: Look, it's,
consumers are paying either
119
:with their time or their money.
120
:If you have money, you
pay for the subscription.
121
:You have time, you pay with giving
your attention to brands in exchange
122
:for not having to pay for something.
123
:I look, I think advertising
systems continuously evolve.
124
:You know the, there are a
few solutions to ad blockers.
125
:Number one, go to channels where
there isn't ad blocking, which
126
:is connected television, digital,
out of home, digital audio.
127
:All of those are still big, robust
channels, but the reality is that
128
:advertising on meta advertising on
TikTok or Twitter or on your local
129
:news or sports is still effective.
130
:And I think as a.
131
:As a marketer doing this for the last
20 years what resounds for us what's
132
:important is attention to your work.
133
:Whether you're a business owner or a
marketing manager, or CMO, whatever
134
:the case is, it's attention to your
work and looking at the data and
135
:making strong optimization decisions.
136
:And the way you do that effectively
is by having a smart team of experts,
137
:either in-house or with your agency
that is doing that work for you.
138
:None of this is set it and forget it work.
139
:And that's the big, that's
where a lot of people trip up.
140
:Brett Deister: And will the new
technologies like blockchain and all that
141
:stuff that comes with it, with Web3, will
that help with identifying, targeting?
142
:Consumers better without too much pri or
data or, and helping the privacy issue?
143
:Robert Brill: Yeah, there have
been several startups in the
144
:blockchain and crypto space.
145
:So for example, there's one that I
think is no longer around that was set
146
:up to incentivize, to basically pay
people for their data on a per ad basis.
147
:That's a really, that's a really
cool concept, and I hope someone
148
:actually delivers that, right?
149
:Like every user has a, every web
person every human on the web, whether
150
:it's mobile or desktop, whatever
or your television at this point.
151
:You have a wallet, you have
an identifier, and every time
152
:you see an ad, you are paid.
153
:In, in a token, and that token
is, can be cashed out for dollars.
154
:Let's say.
155
:That's one way that crypto could work.
156
:Now the challenge is getting that
to scale and getting participation
157
:is dramatically complicated.
158
:So is it possible?
159
:Yes.
160
:I haven't seen it succeed.
161
:And then other things like identifying
users with crypto, those, there are
162
:plenty of startups doing that as well.
163
:Then moving
164
:Brett Deister: on to like ai,
because AI has been talked about
165
:through every part of digital
marketing hasn't touched anything.
166
:We start to see more AI uses for ads
when maybe creating storyboard for it to
167
:creating the script or even like figuring
out the data better than the marketer.
168
:Robert Brill: I look at ai, like
I look at steel or electricity.
169
:A hundred years ago, right?
170
:There are companies that were categorized
as electric company, I think, in like
171
:steel companies, but the reality is we all
use electricity to power everything we do.
172
:So I look at ai there's
gonna be two companies.
173
:There's gonna be the companies who
are built around the innovation of
174
:AI and creating solutions for that.
175
:And there's certainly
technologies out there today that.
176
:Make that happen.
177
:But I think also far.
178
:Less news making are the everyday
uses of AI for professionals.
179
:Making ad copy better, like
giving me ideas on benefits
180
:and transformative value.
181
:Scanning websites to understand what the
website is about so we can distill the
182
:core ideas down to copy points using AI
to, like for example, upload data sets
183
:and making analysis of that data sets,
you're never gonna replace the people, but
184
:the people will become more, more robust
in their abilities because they spend
185
:less time doing math on Excel and more
time relying on the AI to do the legwork.
186
:And for you to query that ai, I think
that it, that's less newsworthy, less
187
:dramatic, but also very valuable.
188
:Brett Deister: Could AI
help with the AB testing?
189
:Let's say you put it up to the AI
ad platform and they figure out
190
:how to show the right ad for them.
191
:'cause I also do feel like ads play
differently to different people.
192
:And if you have multiple ads or
if the budget for multiple ads,
193
:it may be beneficial eventually.
194
:Maybe if AI gets smart enough
to then go, okay, this person
195
:may like this one or highly more
likely like this one over this one.
196
:Robert Brill: Facebook's been
doing that for about a decade.
197
:I mean that that's the power of.
198
:What we're doing on meta is exactly what
you described, except I don't control it.
199
:All I can do is train
it just a little bit.
200
:Our general thesis on meta is train
meta's machine learning algorithm
201
:to find your best customers using
broad targeting and creative testing.
202
:But beyond that.
203
:The actual setting of the algorithm
or the learning and all that is, for
204
:the people with PhDs who are getting
paid a lot of money and they, it could
205
:be like rocket scientists or like
algorithm experts and they chose that.
206
:Like the, that type of
stuff is really interesting.
207
:But it's completely black box to us.
208
:Like we just buy ads on meta.
209
:Brett Deister: Got you.
210
:And then, ads can be
different accordingly.
211
:So like pr, mostly the ads are
about awareness and for marketing
212
:specifically, it's about more
towards sales than awareness.
213
:How do you decide?
214
:What data is right for you if you're
trying to figure all that out?
215
:Because I think for PR pros, it's
hard to justify the relevance of
216
:PR when it's just all awareness.
217
:And awareness isn't really the
best metric most of the time.
218
:Because if people are aware of you,
it doesn't mean they're actually
219
:Robert Brill: gonna buy from you.
220
:Yeah, it's an orchestra, right?
221
:This goes back to the fun,
the fundamentals of marketing.
222
:It's you have different.
223
:Instruments that serve different
purposes that need to be justified
224
:on a marketing plan that need to
work in concert with each other.
225
:So for example, when PR drives
awareness, we can take that, that
226
:pr inclusion in a publication and
drive ads to that publication on
227
:meta or with other banner ads.
228
:So now you're taking the top of
funnel awareness and you're using
229
:that credibility to tell people who
are ready to buy, you should buy.
230
:See, we were just recently in Forbes.
231
:So that type of credibility is
where things work hand in hand.
232
:And it's just, work within the fun the
fundamentals of what we know to be true
233
:for the last, 80 years of marketing.
234
:Brett Deister: So what I'm hearing is
that when PR gets a hit or eventually
235
:gets a hit, the marketers and the creative
ads should be like, okay, let's create
236
:ads within the website of the new site.
237
:So we can maybe target them a little bit
better, or at least they'll see our ad.
238
:We can, it'll be like, oh, maybe
I'll actually buy that at 20%
239
:coupon, or whatever you wanna
do for an introductory price.
240
:Robert Brill: It's a
couple of things, right?
241
:So a person who understands that your
product exists because they read an
242
:article in a publication, that's great.
243
:So number one, you hope they visit your
website and now you can do remarketing.
244
:Number two, you use Meta's machine
learning algorithm to say, people
245
:who are now interested in my product
or service, they should get the
246
:ad that tells 'em to purchase.
247
:That's a little bit of black box
stuff there, so I don't directly
248
:control it, but the training.
249
:Helps tune that system for
the benefit of the business.
250
:But yeah, the PR by itself it really
just depends on the strategy, right?
251
:Like we talked to a company recently
and they earned lots of money,
252
:millions of dollars in investment
in crowdfunding investment
253
:because of PR and relationships.
254
:Like PR serves a purpose.
255
:The purpose for PR is to ensure that
people who have the money understand that
256
:you're doing something real and it's big.
257
:You're not messing around.
258
:Because it's hard to get
into a big publication.
259
:It's expensive.
260
:So by being there you've
ushered in a level of creativity
261
:credibility for your business.
262
:But impressions alone
aren't gonna drive sales.
263
:So our job is to take all of
the assets as advertisers.
264
:Our job is to take all of the assets that
exist in the marketplace and assemble them
265
:in such a way that we can use advertising
tools, data technology, algorithms.
266
:To deliver a compelling message
to a person right at the moment
267
:where they're most where it
will most resonate with them.
268
:And is that compelling
269
:Brett Deister: message differ
from different platforms?
270
:Because I don't think the message is
gonna be the same from Facebook to
271
:YouTube to TikTok to X slash Twitter.
272
:Is it gonna be like, are you
gonna tailor it a little bit?
273
:Robert Brill: Yeah, absolutely.
274
:The delivery, what we do for
a lot of campaigns that we
275
:see work is the following.
276
:Creative testing on meta.
277
:Take the learning from your
All Star ad, propagate those
278
:learnings across all the creative.
279
:Now you do Google ads, it's just
gonna be the text component of it.
280
:You might on YouTube, take the best
static image, turn it into a video.
281
:Because you've tested a bunch of things
and now you put that one video derived off
282
:of your best ad on YouTube, which you can
also use on meta, by the way, too, right?
283
:Meta's good for video.
284
:So it's a, it's about this fortuitous
like flywheel effect where you
285
:know, advertising at the very least,
advertising needs to perform and
286
:needs to drive leads or sales.
287
:But secondly, it needs
to inform your business.
288
:So the result of all this is.
289
:Advertising needs to get, serve
you in two or three different ways.
290
:It needs to deliver ads, it
needs to create demand, and it
291
:needs to inform your business.
292
:It needs to, then the creative needs
to inform other channels, and so as
293
:a result, you start having $1 spent.
294
:It's it's like having $3 being spent,
but you only have to spend it once
295
:because you get so many learnings out
of all these different components.
296
:Brett Deister: And then,
another component is basically.
297
:Our attention span.
298
:Our attention span has gotten shorter
and shorter through the decades.
299
:I think TikTok, it's like half a
second most of the time if they
300
:will actually watch a video or not.
301
:Does that play a role with your ads as
well as figuring out what will give them
302
:the biggest hit in the shortest amount of
303
:Robert Brill: time?
304
:Absolutely.
305
:The best example for me
on that is movie trailers.
306
:So you may have noticed the trend
on movie trailers is they will show
307
:you the entire, all the major hits
major like pulses of the movie in
308
:one and a half to three seconds.
309
:It'll show all the action, all the
drama, all the things that are gonna get
310
:you excited in the first three seconds
because they know, like you have that
311
:amount of time to keep people engaged.
312
:And then you see the opening for the
trailer, which is, the slow intro
313
:fade in, and then you go through two
and a half minutes of the trailer.
314
:And the reason that, and every business
should be thinking like that, what is
315
:gonna, what can I say, what's the most
interesting part of this story, right?
316
:Because at the end of the
day, we're all storytelling.
317
:What's the most interesting part
of the story that I can share that
318
:will hook people in and buy my
way into their attention for the
319
:next 10 seconds, 30 seconds, two
minutes, whatever the case is.
320
:So it's
321
:Brett Deister: almost like PR is
infecting a lot of the other spaces.
322
:'cause PR especially their
press releases is all about the
323
:most important stuff on top.
324
:And then the filler on the bottom
and it feels like it's going
325
:towards that direction again.
326
:Which most important, like for your
ads, most important stuff on top.
327
:And then everything goes down ascending.
328
:Robert Brill: Yeah, you gotta have
videos that, that hook the user in.
329
:And you see a lot of
great hooks on TikTok.
330
:One of the things that I'm working on
with, so we, we make TikTok content.
331
:It's mostly me talking about
marketing and advertising challenges
332
:and capabilities, et cetera.
333
:And one of the things I need
to get better, because I
334
:remember I'm a numbers guy.
335
:Like I look at Excel
documents and PowerPoints.
336
:I don't, I'm not good at Photoshop.
337
:I'm not great at Photoshop.
338
:I'm.
339
:Barely, I'm barely hanging on
in Photoshop, but like Adobe
340
:Premier and all that stuff, I
don't know how to use very well.
341
:So I'm getting better at the
art of it all, which is how do
342
:I meet people where they're at?
343
:How do I talk to people in a way?
344
:I can talk all day about the seven best
practices for Google Ads, but the person
345
:on the other end may not realize they
need it because they don't realize.
346
:I haven't met them where they're at.
347
:They're just like, my
Google ads aren't working.
348
:Facebook doesn't work for me.
349
:Advertising doesn't work for my business.
350
:It's like I need to start
there with the storytelling.
351
:'cause that's the hook, that's the
engaging part for the user, not how
352
:to make your Google Ads perform better
because they just think advertising
353
:doesn't even work for them to start.
354
:That's probably incorrect.
355
:They're probably just not getting
the right people to think about their
356
:Brett Deister: business.
357
:It almost feels like you almost
need to do one of those terrible
358
:infomercial things where nothing
works and it's all black and white.
359
:And then you come to the rescue,
wrap 'em out with your stuff,
360
:Robert Brill: try to pick up the phone
and the cord is wrapped around my neck.
361
:Yeah, that's funny.
362
:Brett Deister: But for you,
you could also look at cap cut.
363
:It actually is developed
or was developed by dance.
364
:It's their own video
editing, which is great.
365
:I didn't realize that.
366
:Yeah.
367
:Robert Brill: Yeah I've it
seems very complicated to me.
368
:Brett Deister: It's actually,
I've heard it's pretty easy.
369
:I use Da Vinci Resolve, so I don't
touch Adobe products anymore.
370
:Yeah.
371
:But I, I've it's actually pretty
free Da Vinci actually resolve
372
:is, they do have a free version of
their own too, so you can figure out
373
:different ways with minimal budget.
374
:But yeah, try cap cut.
375
:If you're trying, if you're having
issues with Premier, you're having.
376
:Because Premier is good, but you need
to know what you're doing to actually
377
:really effectively use it legit.
378
:So
379
:Robert Brill: in when the pandemic
happened in like March April,
380
:2020, I was like, all right,
what am I gonna do with my time?
381
:And, there was, I was like, okay, I
need to get, I need to keep things busy.
382
:We were, a lot of our business
was staffed with live events,
383
:so all that just shut down.
384
:And so I was like I'll
learn Adobe Premier Pro.
385
:Holy freaking cow.
386
:That was the hardest.
387
:I had like such high aspirations
for what I was gonna know.
388
:I was just like, I'm
just gonna film video.
389
:And I made video and it would take
me like three, four hours to, to
390
:edit like a two and a half minute.
391
:Video.
392
:Like I don't I can't, if that's the way
and the output looked like it took me
393
:two minutes, but it it is, it's five
yearold, toddler like status of editing.
394
:And I'm like, yeah, I
shouldn't be doing this.
395
:This is this.
396
:I've learned what I need to learn
and I've learned that I need to
397
:pay someone to do this for me.
398
:Brett Deister: Yeah, if you wanna try
out, I would say cap cut would probably
399
:be the best for TikTok because it's made
by the people that made TikTok yeah.
400
:Yeah.
401
:Check that out.
402
:I think it's pretty u it's more user
friendly than VER is, but I've been
403
:using Resolve, and I know experts on
YouTube and I follow stuff on Discord for
404
:Resolve, so I'm pretty good at Resolve,
but they're all pretty difficult if you
405
:don't know what you're doing because
there is a learning curve to all of them.
406
:But once you get 'em, it's
pretty easy after that.
407
:Yeah.
408
:Robert Brill: All right.
409
:I'll check out Capco.
410
:Brett Deister: Moving on
to actually advertising.
411
:Do you think most businesses
common problem is the ROI
412
:via the return on investment?
413
:What is this really giving me?
414
:Because people, the click through
rate is like one metric you can look
415
:at, but it's really like, how are
you gonna move that needle and how
416
:are you gonna justify this ad wing?
417
:You may or may not have
the best analytics for it.
418
:Robert Brill: The common problem
is they don't have a strategy and
419
:they don't know what they're doing.
420
:That's the problem.
421
:That.
422
:That's really just all it is.
423
:So the strategy is your way of protecting
yourself against bad decisions.
424
:It's your moat, it's your armor.
425
:If you don't have a strategy, you
can get attacked at any moment.
426
:And how do you get attacked?
427
:Your sell?
428
:The sellers come out to you and say, Hey,
you should buy this ad on the bus bench.
429
:Which could be part of the strategy,
but if it's not part of the strategy,
430
:you can easily say, no thank you.
431
:The per the seller from, I think
it's called Thrive, used to be YPI
432
:think they can come up to you and be
like, we're the best at everything.
433
:And they're gonna, they might
have some strategy thinking I've
434
:heard some good things about them.
435
:But the point is, you as a business
owner need to have a plan for how
436
:you're gonna grow your business.
437
:And part of that plan is marketing
and advertising and that.
438
:Plan needs a plan.
439
:Like you need to know day in and day out,
how you're gonna spend your advertising
440
:budget, why you're running on meta, and
why you're running on Google, and why
441
:you're not running on TikTok or Twitter.
442
:Because if you don't have that
plan, you're gonna be susceptible.
443
:You'll read a headline.
444
:Everyone's running on ads on LinkedIn.
445
:You should be on LinkedIn.
446
:Why is it part of your strategy?
447
:My mother-in-law said that the guy on
the radio said radio ads are the best.
448
:Okay, maybe, but is it
part of your strategy?
449
:So the big problem companies have
is they don't have the fundamentals
450
:down, which means they're making,
they're routinely making bad decisions.
451
:That's the first step.
452
:If you have a strategy, then
it's about the execution of it.
453
:And the execution is
who's working on your ads?
454
:Is it your cousin, thrive and yp.
455
:They talk about everyone has a guy.
456
:The guy is your first marketing pro.
457
:Your cousin.
458
:Your nephew your neighbor.
459
:So everyone has a guy, but the guy
doesn't have expertise in this thing.
460
:It's the, it's their hobby.
461
:Or the guy might be a website guy,
but you need ads, but you aren't.
462
:Versed enough to understand that the guy
who understands websites is not gonna
463
:be the guy who's gonna be editing video
on Da Vinci Resolve, nor Photoshop.
464
:And also running your
Google search campaigns.
465
:Those are like five completely
separate skill sets.
466
:So if you have a strategy, you
need to choose people who are.
467
:Who understand how to drive
performance, who understand urgency,
468
:who understand the ability to
provide context for your advertising.
469
:What's working, what's not
working, how do you improve it?
470
:And they need and you need
to have that strategy.
471
:There's 1.4 million people on Upwork that
are categorized as sales and marketing.
472
:There's a lot of people, anyone
can get into advertising.
473
:All you need is a computer and internet.
474
:A Facebook account or a Google account,
but you can't replicate experience.
475
:You can take courses and certificates,
but you can't replicate experience.
476
:That's why clients stay with us for
many years because, a lot of our work
477
:is agencies who decide to work with
us to do their, to outsource their
478
:media buying to us and advertisers too.
479
:And so as a result, clients stay with us
for many years because we do good work.
480
:Brett Deister: It seems like from
what you said, this first step is just
481
:understanding your target audience.
482
:If you're skewing younger, TikTok
actually may be better for you if
483
:you're skewing, if older, LinkedIn,
Facebook, maybe even Twitter slash x.
484
:I think that's a middle of the
road, more demographic, but that
485
:actually may be better for you.
486
:So if you don't understand who's
buying from you, your ads could
487
:be worthless 'cause you don't
know who's who you can target.
488
:Robert Brill: And you don't know
you're delivering the wrong message.
489
:So typically, let's going into the
fundamentals of the channel mix.
490
:The fundamentals are.
491
:Meta has the best a, sorry.
492
:The fundamentals are meta has the
best algorithm in the marketplace.
493
:By the way, don't dis distinguish
between Instagram ads and Facebook ads.
494
:It's just one source of inventory.
495
:The algorithm works the same on
both, and they work together.
496
:So think of it as one source of inventory.
497
:That's number one.
498
:Number two Twitter's
good for entertainment.
499
:Even some B2B things, we
run some B2B on TikTok and.
500
:Anything that you might be interested
in for people up to, I think the age of
501
:50 or 60, it wanes at the top there, but
but relevant, but does especially well
502
:for e-commerce and and entertainment.
503
:Twitter, good for tech, technology
journalism, direct to consumer
504
:brands you definitely can take
advantage of the craziness that is.
505
:X or Twitter.
506
:I see some products that like I
wouldn't see anywhere else because
507
:they're on Twitter, they're on X.
508
:YouTube is good for
anything video related.
509
:I.
510
:Where you can demonstrate your product
or service in a video, that's good.
511
:Google search is good if your
product or service can solve
512
:an easily searchable problem.
513
:So I need video editing.
514
:Okay, you're out for video.
515
:Editing is up there.
516
:That's a very one-to-One
dynamic between the consumer's
517
:challenge and what you offer.
518
:If your product or service is
less is more complex, is more high
519
:consideration, Google could be
a little more difficult to work.
520
:But really at the end of the day,
you've, as a marketer, you've
521
:gotta start more consumer journeys.
522
:I.
523
:Scoop up that, that interest with
ads, that scoop up that interest on.
524
:Meta would be good for generating
new consumer interest and Google
525
:ads are good for scooping up
and turning that into a sale.
526
:That's the way I think of it.
527
:Banners on across sites works really
well for remarketing, for reach
528
:and frequency for lower costs, but
keeping your brand top of mind.
529
:So that's how we look
530
:Brett Deister: at the marketplace.
531
:And this kind of goes
into like the AB testing.
532
:Should you like AB test on say meta
and then figure out where else if you
533
:need to be on meta, but how should you
AB test it because, and how should you
534
:optimize your ads through AB testing?
535
:Because most of marketing
is like really testing out.
536
:You're like almost like a little
scientist going, does this work?
537
:Does that work?
538
:So how should you effectively AB
test your ads to make them effective?
539
:Robert Brill: AB test really
implies testing two things.
540
:We test, like that creative
testing framework that I broke out.
541
:You're testing 125 different
variations at any given time.
542
:So it's not two, it's 125.
543
:And the way you do that is you
start by creating five ads.
544
:So five headlines, five
images, five primary text, you
545
:disassemble all those elements.
546
:You run a control and variable test.
547
:On 15 different elements.
548
:So with those 50 different elements,
as an aside, you multiply them in all
549
:the different possible variations.
550
:You have 125 different variations,
but you only created five ads.
551
:And then you cu down to the top 18, 20
ad variations, even as low as six or 12.
552
:Then you turn on optimization to your
objective, whether it's lead or sale.
553
:And then for the next two, two and
a half weeks, you take those 20 ads
554
:variations up to 20 ad variations.
555
:You let Facebook determine which
is the best ad, which drives which
556
:combination, drives the most sales,
the most engagement, whatever the
557
:case is, and you'll know in a few
weeks, which is your best ad creative.
558
:And that's.
559
:How you have a perpetual cycle of
understanding who your customers
560
:are and then take those ads and
perpetuate propagate all the learnings
561
:across your different channels.
562
:Brett Deister: Got you.
563
:And then looking ahead to 2024,
what new trends you're gonna be
564
:seeing in digital advertising
is gonna be more reliance on ai?
565
:Is it gonna be more
new, different formats?
566
:Is it gonna be more
podcasting advertising?
567
:What are you seeing?
568
:Robert Brill: Yeah, I think just
like this time last year was when
569
:AI hit the scene with chat GPT in
a big way to like many consumers.
570
:My understanding is chat, GPT
has been around in some form
571
:for like many years, but I.
572
:To consumers or to, to the general public.
573
:We're still early stages on that,
but a lot of people can use it now.
574
:I think the ability to create chat agents
on GPT and to get to monetize it is gonna
575
:be a huge win for any type of business.
576
:And you're gonna see the adoption
of more AI across enterprise brands.
577
:So AI definitely very interesting.
578
:There's various initiatives to
deprecate the cookie which makes.
579
:Visibility by Google specifically
to, which makes it even harder
580
:to track conversion activity.
581
:So we're gonna pay attention to that.
582
:But at the end of the day, I'm not
I'm focused on the fundamentals.
583
:A lot of our business is
just about the fundamentals.
584
:Like we're doing things that were
like, it's not sexy, like dynamic ads.
585
:Dynamic advertising has been around for
a while, but holy freaking cow, it works.
586
:It works really well to sell
like tickets, for example.
587
:And there's different types of dynamic
creative optimization that's something
588
:different than what you do on Facebook.
589
:But the point is we're
really focused on using.
590
:The tried and true methods to grow
businesses we're not interested in.
591
:We're not.
592
:It, I remember working at big
agencies, when I started my career,
593
:I was working at Universal McCann.
594
:We were really pushed, okay, how do
we what are we testing this time?
595
:Like we bought the first I.
596
:Takeover on MySpace, that type of thing.
597
:Like, how do we test these new channels?
598
:I remember we bought like some sort of
like ESPN mobile takeover and holy cow,
599
:that was the most, I think it was for
like lords of Dogtown in:
600
:That was like, we worked like
three months to, to buy that ad.
601
:It was so incredibly complicated.
602
:Our campaigns need to perform.
603
:They need leads and sales,
clicks, likes engagement.
604
:Not so much because clicks,
likes engagement, comments,
605
:shares don't pay the bills.
606
:So we focus on what works and
we leave behind what doesn't.
607
:Brett Deister: Also it seems
like dynamic ad insertions has
608
:crept up into podcasting too.
609
:There is dynamic types of ad insertions,
so it's a tried and true sector of
610
:ads, but it hits a different types
of industries for content as well.
611
:Robert Brill: Yeah, I think advertising
on podcasts is really interesting because
612
:you get the resonance of PR and you get
the direct scalability of advertising,
613
:and it's like a nice combination.
614
:Brett Deister: It seems like from
the data podcasters are a little bit
615
:more, are more trusted than in than
social media influencers right now.
616
:I feel like it's 'cause the
trust factor and influencers have
617
:messed it up over the years where
people don't trust them as much.
618
:But that's why I've seen from the
data, I could be wrong and some
619
:podcasters are gonna mess it up where
trust is lost for all podcasting.
620
:Robert Brill: I think, at the end of
the day, like if you listen to a podcast
621
:routinely, you get to know the individual
and it feels like you're you know them
622
:in a way that you know your friends.
623
:I.
624
:It's unique for the channel.
625
:It's a very unique opportunity.
626
:Look, 20 years ago the distribution
systems that we can take advantage
627
:of for $50 a month costs, tens of
millions of dollars to implement.
628
:And we all knew them as NBCA, BC and CBS.
629
:So the fact that we can even have
these conversations is it's a
630
:testament to how far technology has
come and also a testament to what
631
:we humans love the most, and that's.
632
:Connection with other humans.
633
:Brett Deister: And where
can people find you online?
634
:Robert Brill: Absolutely.
635
:Brill media.co, B as
in boy, RILL, media.co.
636
:If you wanna learn more about creative
testing and the capabilities drop down,
637
:it says creative testing, go there.
638
:The URL is brill
media.co/creative-testing.
639
:And if you wanna reach out, go to the
contact us, fill out the form, you'll be
640
:prompted to schedule time on my calendar
if you wanna talk about your strategy.
641
:Brett Deister: Thank you,
Robert, for joining Digital
642
:Coffee Marketing Brands here.
643
:Knowledge on Digital Ads.
644
:Robert Brill: Thanks Brad.
645
:Appreciate it.
646
:And thank you
647
:for
648
:Brett Deister: listening.
649
:As always, be subscribed to Digital
Coffee, all your favorite podcasting
650
:app with a five star review.
651
:And join us next time as we talk
to another great thought leader
652
:in the PR and marketing industry.
653
:Alright guys, stay safe,
understanding your ads and get to
654
:testing and making great ads later.