Episode 15
Branding and Storytelling in Video Content: Keigan Shares Marketing Trends for 2024
In this episode of Digital Coffee Marketing Brew, host Brett Deister delves into the world of content marketing and video content with special guest Keigan Carthy. Keigan, the founder and vision manager of a digital marketing firm, shares his expertise in content solutions for B2B, SEO, and PPC for local businesses. The conversation covers the importance of short form content, storytelling in content marketing, the impact of video content, and leveraging social media platforms for marketing efforts. Keigan also offers insights into optimizing ads, the rise of podcasting and other emerging content trends for 2024. So grab your coffee and get ready for an engaging discussion on the future of content marketing.
3 Fun Facts
1. Keigan is a fan of iced coffee from Tim Hortons.
2. Keigan's company has worked with notable clients such as Jake Paul and Habitat for Humanity.
3. Keigan emphasizes creating a personal brand and sharing stories to connect with the audience.
Timestamps:
00:00 Embrace short form content to tell your story.
04:57 Give away value, people will pay later.
08:56 Building brand awareness, trust, and tracking conversions.
13:05 Connect with audience depends on business goals.
15:04 Chat GPT helps with questions, needs research.
18:41 Specialize in 3x3, then retarget for sales.
21:05 Launched podcast to connect with audience authenticly.
24:18 Subscribe to Digital Marketing Brew for updates.
💬 Want to get involved? Leave us a comment, give us a 'like,' and follow us for more insights. Join our Locals for lively discussions, and if you've got questions, email us at bdeister@digitalcafe.media!
👕 Check out our mech: www.digitalcafe.store
🌟 Review the Podcast if you loved this episode and share it with fellow marketers who could benefit from a treasure trove of podcasting wisdom. Tune in to "Digital Coffee: Marketing Brew" and let's brew up some success together!
Transcript
And welcome to a new episode of Digital Coffee Marketing
2
:Brew, and I'm your host, Brett.
3
:Er and this wig are gonna be talking
about, mostly about content marketing,
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:a little bit about ai, because it's
always on top of mind to everybody
5
:how to use the dang thing, but also
video content, local SEO, not not
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:the big SEO, but the local one.
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:So much more.
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:But with me, I have Keegan with me,
and he is the founder and vision
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:management of digital marketing firm
that specializes in content solution for
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:B2B NSEO, and PPC for local businesses.
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:He has generated over four 50
million impressions and over six fi
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:figures in revenue for his clients.
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:So welcome to the show, Keegan.
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:Thanks so much for having me.
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:Yes.
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:And the first question is, all my guests
is, are you a coffee or tea drinker?
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:Coffee for sure.
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:Do you have any like specific brew
you like or you just like, just
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:gimme Starbucks and leave me alone?
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:Keigan: I'm in, I'm Tim Horton's 'cause
I'm in Canada and religiously like iced
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:Brett: coffee up here.
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:Gotcha.
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:Yes, I've heard of Tim Horton's
different addict because I
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:haven't been to Canada yet.
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:It's it's worth it.
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:I bet it is.
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:But I gave a brief summary of your
expertise when you give our listeners
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:a little bit more about what you do.
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:Keigan: So we know, like you said, we
specialize in video content solutions for
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:B2B and on the local side, more on the
SEO, but starting to mix in social media.
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:Some of our clients include invisible
people, habitat for Humanity, Dennis U.
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:We've worked with Jake, Paul,
Rudy, Rudy, Maor, and Tickner.
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:The list goes on and on.
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:Brett: Nice.
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:And so what do you think is the key
trends for content marketing and
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:business, either B2B or B2C that
people should be aware of in:
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:in 2020, moving into 2024 as well?
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:Keigan: Well, the biggest thing,
it's been like, kinda like the short
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:form content wave and a lot of people
still aren't necessarily writing
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:that, at least people that we see.
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:In the B2B side, it's more kind
of like the image and infographic
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:stuff, but having short form content,
even like a podcast clip format, it
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:really allows you to tell your story.
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:'cause from our experience, it's.
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:People buy from your why and
not really what you sell.
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:Because all markets are pretty saturated.
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:It's really rare to kind
of fund that blue ocean.
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:So at least on the trend side, it's
more or less kind of jump on the short
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:form wave and then tell your story.
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:Tell why are you company do
things, that sort of thing.
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:Brett: So the why, I mean, I feel like
that's the hardest part to understand.
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:Mm-Hmm.
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:For small businesses, but also large
businesses too, like understanding
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:the why people should buy from you.
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:Why are you better than the millions of
other or thousands of other competitors.
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:So how do you, how do PR pros and
marketers start to figure out the why?
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:Well,
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:Keigan: what we do specifically is
we kind of build something called
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:a topic wheel for our clients.
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:So essentially it's just a visual
representation of kind of their interests,
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:their expertise, and then they'll
interview people along those lines.
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:And you kind of just wanna craft the
show around like you as a person, because
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:like everybody has their own story to
tell how they got to where they are.
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:And if you can highlight that, that's
what's really gonna separate you.
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:'cause for me at least, there's a
thousand other digital marketing firms I.
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:Willie, why are people gonna buy from
me compared to the other ones that,
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:you know, what have like VC funding
or have been in the game longer?
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:But it's, no, it's because I
tell my story, I'm vulnerable.
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:I'm authentic online to my
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:Brett: customers.
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:Gotcha.
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:And so how can businesses effectively use
storytelling in their content marketing to
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:engage and connect with their audiences?
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:Keigan: First off, if you have next
to no real online presence, all
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:you should be focused on completely
is, like I just said, your why.
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:Then from there, you're
getting people engaged.
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:You're starting to get to know you.
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:Then you can dive into your expertise,
so you know what you talk about, your
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:story of why you started the company,
how you got to where you are, and then
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:you dive into like your ad strategy
or SEO strategy, et cetera, et cetera.
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:You kind of bring people along a
journey that doesn't feel like they're
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:being sold, because that's kind
of like the ads that we see a lot.
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:It's like VSL.
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:Customer pain point, book a call,
or if that's all you're seeing.
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:But if you can kind of transition, be
an actual person and act like you care
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:or actually care, then you'll be golden.
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:Brett: So it's almost like you have to
first start crafting your origin story,
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:I guess is the best way of saying it.
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:And then you go on to figuring
out the celly, but not too celly
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:type, and then your expertise,
and then hopefully you'll find.
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:The revenue at the end of the
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:Keigan: rainbow?
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:Pretty much.
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:So, kind of what my opinion is, is
people will pay for implementation,
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:but you should be putting all
the information out for free.
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:So if you follow everything give away
a ton of value everywhere, all over the
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:internet, and people actually implementing
their business and see a result,
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:eventually they're gonna come back to you.
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:It's almost like what Alexey does,
where he gives away a ton of value,
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:but eventually down the line.
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:People will come to him once they've
scaled to a certain point because
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:they know, like trust him because
of all the values given away.
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:He's talked about his why
and how he's done things.
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:He's talked about his story.
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:That's just one example
of kind of how this works.
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:Brett: And then moving on
to like the video content.
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:How can PR marketing pros have their
video content stand out from the others?
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:Because everybody's trying
to make content, whether it's
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:good or bad is well up to your.
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:Consumers, but I think everybody
should know if you first start out,
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:it's probably not gonna be good.
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:So how can they start
out, how they stand out?
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:Keigan: Biggest thing would be
is the issue of organic is you're
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:not getting in front of your
clients', prospects, et cetera.
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:And so that's, you're not
really gonna stand out.
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:It's not a blue ocean,
it's extremely saturated.
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:What we use for our clients, if people
wanna build their personal brand
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:it's called the dollar day strategy.
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:So.
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:Say, you and me take the clips
from this episode, right?
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:I'll take the clips, I'll
post it on my social media.
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:I will boost it for a dollar a day,
for a week to get in front of my
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:ideal client audience, et cetera.
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:That's how I'm gonna stand out
above my competitors, because if I'm
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:posting a clip a day that's 30 times
in front of my ideal prospect versus
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:organic, praying to God that they
eventually come across my content.
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:Brett: Mm-Hmm.
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:And then what strategies can
businesses employ to create compelling
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:content and effective video content
for their marketing efforts?
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:So
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:Keigan: we call it like kind
of the three by three grid.
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:So that's why, how, what the, why
obviously we just talked about, that's
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:telling your story, the how is, how
you do things, how what, what does
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:your fulfillment process look like?
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:That's kind of area of expertise,
all the sauce, all the value.
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:And then the final part of that,
that's kind of more of like the
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:call to action sort of thing.
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:So if you incorporate all three
properly, you take people along a
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:journey and you create a synergy
where it's like, like I said, people
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:don't feel like they're being sold.
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:Instead, they're kind of walking
themselves towards that process of buying.
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:Brett: Phil, you could tell a lot
of people on LinkedIn how to sell
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:to people without selling to people.
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:'cause I think we all get a lot
of those emails where it's like,
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:Hey, I could help you along.
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:And I'm like, I just met you.
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:How about we like.
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:Like, let this sit for a while and
I see who you are and you see how
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:I am before you just start to sell
your products or services that I
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:may or may not actually need or one.
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:Exactly.
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:And then you, you talked
about the three grid.
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:Is it sometimes where you have more
whys than hows and does eventually
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:the three move to a different like.
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:Different questions or should you
figure out how to balance that out
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:between the three different grids
for video and content creation.
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:Keigan: So it's like
anything you're kind of.
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:Nobody ever knows what's gonna work.
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:I've never met a marketer that
can tell me what's gonna convert.
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:If I did, I would hire them immediately.
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:But it's like you just, you know what,
you create everything and you see
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:what works and resonates and actually
converts into what, like dollars.
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:So it's like, you know what,
you start with the framework.
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:If you find stuff that works, you
keep creating content on top of that
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:and then just kind of go from there.
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:But it's just the basic framework
that you can use that kind of creates
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:that synergy I was talking about.
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:Then from there you should
be analyzing your content.
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:If that works, make more of it.
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:Brett: And I mean, should, should
the goals be different, bet.
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:Depending on how you create the video
content or the why or the how should each
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:of 'em have different goals and how do
you actually measure that if you're doing
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:different goals for different videos.
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:Keigan: So in regards to the goals
of kinda like the why, how what,
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:the why that you're just kind
of looking for brand awareness.
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:If people are gonna convert, they're
gonna convert no matter what.
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:But there you're just kind of building
people like wanna know you, like
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:you, trust you, and then once you
move into how that's when you're
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:looking for the actual conversions.
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:And then how we track that.
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:And how they should track that.
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:Everybody should have Google
Analytics on their website.
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:That should be the number one thing
you do if you're posting content
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:as well mentioned a dollar a day.
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:So you should have a pixel on your website
so you're able to track everything, user
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:engagement on the website, et cetera.
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:You're also able to run remarketing ads
towards those people that visit your
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:social profile, the website, et cetera.
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:Brett: And then for short form
content, how can brands look
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:to create the engaging ones?
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:Because everybody can create short
term or short form, which can't be
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:short term video, but how do you
create that engaging aspect of it?
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:Because I've seen a change in like
how it's actually made, usually it
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:was just someone talking with some
subtitles and now they're doing like
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:cuts and transitions to other things
with memes or something like that.
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:So how do you create that
if it's always changing?
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:Keigan: So it, you gotta follow the
framework of a good 60, 92nd video
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:that's hook body call to action.
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:Whether that call to action is book
a free call, follow me for more,
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:save this for later, et cetera.
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:That's a framework that you should
start out with no matter what.
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:Then on the editing style, it's.
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:Always changing because
our attention spans suck.
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:So you have to keep people
engaged, especially if the
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:content isn't that great.
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:And honestly, most people's content
isn't that great, that people are
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:gonna watch for 60, 90 seconds,
at least millions of people.
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:So on the editing style, you can
do a bunch of things like you could
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:B roll, obviously the captions as.
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:Kind of like the basics everybody
uses, but it's same sort of thing.
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:You test and you see what resonates for
us, it's the simple style that works.
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:Just basic captions let the
content speak for itself.
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:But like you said, I've seen people
add game plan underneath videos.
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:So when the viewer stops watching,
they're watching whatever game plan
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:on the bottom, that sort of thing.
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:Brett: So basically different
types of editing process for
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:different types of industry.
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:'cause you've talked about gameplay and
gameplay's vastly different from like
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:a Talking Head podcast type of a thing.
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:So I mean.
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:Could for, let's say for example,
someone has a product, could they do
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:like an explainer with the unboxing or
with showing off the product for short
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:form type of content where it kind of
gives the user both experiences without
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:too many videos going on between them?
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:Keigan: A hundred percent.
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:I mean, it's, again, testing thing I
keep coming back to like if you're B2C.
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:The product and boxing and the UGC
style content is what's gonna work.
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:Rather than just a CEO talking
about why they should buy
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:their product service-based
and more founder-led business.
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:That's a completely different
animal because it's like, no,
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:like trust, as I mentioned.
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:So it's kind of dependent on what industry
you're in, what your goals actually are.
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:Brett: And then with, obviously with
the rise of video content, like we all,
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:like, we all know, every marketer knows,
and PR pro knows about this, but how
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:can businesses leverage the YouTube,
the TikTok, the short forms, the reels,
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:the shorts, the, and everything else?
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:How can they actually enhance their
content marketing efforts when using
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:all these different types of platforms?
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:Keigan: Create a ton of content because
if you're creating a handful each
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:a month, it's never gonna convert.
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:It's never gonna meet your goals,
basically, I like to say throw a bunch
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:of shit at the wall and see what sticks.
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:Brett: Shotgun.
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:Bless.
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:It always works I think with new style
or new type of format for people because
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:like I said, we're all figuring out what
actually sticks and a lot of times when
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:you're trying to figure it out, usually
shotgun bless is probably the best effort.
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:Exactly.
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:And then.
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:The how, how?
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:Well, how do you connect with your
audience through social media?
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:Because I mean, that's the other
part is that you can create
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:this content, but if you're not
connecting, then you're just basically
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:shotgun blasting with no purpose.
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:Keigan: I.
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:So to connect with an audience, it kind
of comes down to like engaging with them.
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:But again, it kind of
depends on what your goal is.
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:Like if you're a service-based
business, your whole goal is to drive
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:people from social media into clients.
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:So those people are the
ones you really care about.
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:So connecting with an audience.
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:Isn't really that important,
but more on like the B2C side.
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:A lot of people are gonna be commenting
that sort of thing, but having like
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:a dedicated social media manager to
either DM a ton of people that follow
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:you, being like, Hey, thanks for the
support, engaging back in comments.
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:That sort of thing is kind of
the best way to engage because.
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:The way everything's going.
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:You mentioned you want to touch on
ai but as AI becomes more and more
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:prevalent, it's gonna be the human touch
is what's actually gonna separate people.
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:So I think engaging with an
audience in that way is what's
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:really gonna make people stand out.
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:Brett: Speaking of that for ai, could,
could it help with the three great
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:parts that you talked about, the,
the why, the how, like that type,
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:could it help with creating video
content or creating ideas for video?
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:And what other ways could
you implement AI too?
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:Better help your content
marketing strategies.
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:Keigan: At least for what we do, we really
emphasize the human touch and the person.
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:So AI doesn't really help too much.
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:The way that we use AI in house is
more on like the post processing side.
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:Like for this podcast we use.
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:Software called Swell ai.
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:We use like d script for all of our
videos that just kind of helps clean
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:everything up in regards to like the
actual video content, in my opinion.
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:And my advice would just be, be
a person and just stick to that.
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:That's the best thing that you can do.
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:Brett: Could you help to write
questions for like podcasts as well?
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:Obviously, I'm saying that you
should still look at it and make it.
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:Make it look like it's flowing
and that you wrote it, but yeah,
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:could it help that as well?
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:Keigan: From, I've tr I've played
around a little bit with like
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:chat GPT and making questions.
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:It provides a good framework, but I don't
think it's there at this point in time.
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:Like you still really, you still
need to do research on a guest for it
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:to actually provide good questions.
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:So it, as an example, digital marketing,
short form content, it'll come back
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:with a handful of industry specific
questions, but then you need to tailor it
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:accordingly to the guests so it doesn't
sound like you're just asking questions.
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:That chat, GPT threw
together in 30 seconds.
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:Brett: So, I mean, what, what I'm also
hearing is that also know your subject
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:matter before you actually start doing it.
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:Because if you're like, yeah,
that sounds like a good question.
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:And the guess is like, no, I don't
know what you're talking about.
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:You're like, uhoh.
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:Keigan: Exactly.
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:It's, it's only as good as
the person providing the
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:Brett: prompts.
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:Got you.
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:And then.
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:How, for the ad side of it,
how can you optimize actual
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:ads, let's say for video ads?
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:So we talked about that.
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:How can you optimize that for the
most effective way to use ads?
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:Because we all know social media,
it's great for the organic, if you can
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:get the organic, but Facebook, it's
like if you don't do boosting your
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:post, you're getting nothing really
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:Keigan: impressive.
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:Exactly.
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:So easiest way would just be to analyze.
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:All the time.
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:So analyze how it's doing.
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:So like I said, we start out with a
low cost testing strategy, usually
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:for a week, gather that data
and then we see what's working.
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:So if it's hitting our KPIs,
then throw more money at it.
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:My advice to optimize ads would
just be, create a ton of SOPs
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:and be super checklist oriented.
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:If the ads do not meet
that criteria, kill it.
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:If they do keep throwing money behind it.
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:Brett: So, I mean,
everything's about the goals.
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:Like what are your goals?
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:What are you trying to hit?
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:And then from then you can figure
out, well, this is not doing well,
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:so let's pivot to something else.
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:Keigan: Correct people overcomplicate ads.
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:It's honestly pretty simple.
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:It's just is it hitting the goal?
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:If yes, more money.
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:If not, kill it.
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:Simple
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:Brett: as that.
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:Gotcha.
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:Which I mean leads to what's the
most effective advertising strategy
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:to get the most optimized ads
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:Keigan: for us, it's a low cost testing
strategy with a ton of creative, so we can
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:crank the volume up, won't burn through
ad budget, and then we're able to see,
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:okay, can we put more money behind this?
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:Great, we can now let's create
more content about about that.
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:That's working.
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:Then put the money behind that.
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:So we always have evergreen content
that's driving us leads, sales, et cetera.
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:I.
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:Brett: And is evergreen content
for B2B different from B2C?
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:'cause I Evergreen content could
be like this podcast for example,
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:it's gonna live on forever.
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:You can do a ton of
different things with it.
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:So should between each industry, is
evergreen content gonna vary a little
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:bit or is it still the same between
different types of B2B two B2C?
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:Keigan: If it continues to hit
your goal, then it's evergreen
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:and it'll work will run forever.
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:There's ads that we're running that
have been running for over a year.
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:That's just because it continues
to work, so why kill it?
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:Same thing.
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:It's like if you're B2C is selling
a product and it continues and
363
:continues and continues to make an
ROI, there's no reason to kill that.
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:Brett: And then how can you create
content to convert, basically
365
:converts into like business results,
like we talked about, like the
366
:different types of goals, but I mean.
367
:What are like the beginning stages of
this, because I feel like it's great.
368
:The end result is like, oh look.
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:But like what are some of the steps
to create those actual results for
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:Keigan: businesses?
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:There's a couple different
things that can go into it.
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:The stuff that we really specialize in and
that we see that works is, like I talked
373
:about, that three by three, we create
that synergy, but then oftentimes people
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:aren't jumping to buy the service, right?
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:So, but you know what?
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:They're watching the content
they're visiting, the social
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:media profiles, the website.
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:So then what we'll do as part of the
funnel is we'll create retargeting ads.
379
:Drive them to either like a long form
YouTube video, a free training, a
380
:webinar, something that has like a value.
381
:Some sort of value associated to
it, drive them there, then they're
382
:more likely to buy after that.
383
:So that's kind of what we like to do.
384
:We kind of have the ads at like
the top of funnel, and then we
385
:drive them further into the funnel
using retargeting and remarketing
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:Brett: and is a brand voice
like extremely important.
387
:Before you start all this process
down, should you just start and be
388
:like, okay, what is our brand voice
before you start anything else?
389
:Keigan: In regards to like the brand
voice, and obviously you're kind of
390
:gonna want one or two people in regards
to being in front of the camera.
391
:But in regards to the messaging, that has
to be the same across everything, whether
392
:that's that person going on podcasts
and talking to the website, copy, to the
393
:all the value stuff in the middle of the
funnel, the messaging has to be the same.
394
:And in regards to like the brand
voice and the person should be
395
:pretty similar, at least consistent.
396
:Brett: And then for a rapidly changing.
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:Landscape, like what do you see for 2024?
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:Do you see more short form
content being utilized more?
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:Do you see more brands, more businesses
trying to do, I mean, you said
400
:it's not as good or people aren't
doing as much this year, but you
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:see, do you see next year becoming
more prevalent with brands actually
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:trying to start short form content?
403
:A
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:Keigan: hundred percent I think.
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:'cause the barrier for entry
for online business is so small.
406
:Anybody can whip up a marketing agency,
be a personal trainer, a coach, et cetera.
407
:People are gonna be
pushing that more and more.
408
:But I think that's a good thing
for the people that understand
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:actually how to make that work.
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:It's just gonna push them
further ahead of the competition.
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:But to answer your question, yes, I see
eople posting more content in:
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:Brett: Do you think brands are gonna
start using podcasts more because
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:it's still not a very crowded space?
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:No.
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:Regardless of what people actually think.
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:No,
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:Keigan: I a hundred percent
agree it's podcasts.
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:It's very not a lot of people
have them, and I'm guilty of that.
419
:I just launched mine.
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:I've been a guest hundreds of times,
but I didn't have a personal one.
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:But I do think that we're moving more
towards that because this is an easy
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:way to make a connection to my audience.
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:Your audience, and to you.
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:Host, guest, whatever.
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:And I think coupling that with a good
content strategy of like the know, like
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:trust, a podcast is a great way because
it really emphasizes authenticity.
427
:It's really hard for me to sit
here and bullshit for an hour.
428
:People are gonna see right through that.
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:If I am
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:Brett: true.
431
:I mean if it's a video podcast,
obviously it's a little bit harder.
432
:Mm-Hmm.
433
:Audio, you could probably do
it, but you eventually get
434
:found out through social media.
435
:Exactly.
436
:'cause everybody's, wait a minute here.
437
:Exactly.
438
:Alright.
439
:And what other content do you
see is gonna be rising in:
440
:We already talked about video.
441
:Mm-Hmm.
442
:But do you see any other content
actually rising up that we may not even
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:Keigan: heard of?
444
:There's something I don't see rising up.
445
:There has some, been some
stuff that we've worked on.
446
:Kinda like interactive VSLs.
447
:There's a couple different platforms
like Toll Story Lightspeed, where you
448
:can create like a full interactive
experience, whether that be in a course,
449
:have that as your VSL on your website.
450
:I don't see that taking over,
but I do think that's an
451
:option that's pretty unique.
452
:Yeah.
453
:Brett: Is it like a choose your own
adventure from the old school days?
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:Keigan: It, that's exactly what it was.
455
:It what it is.
456
:Sorry.
457
:So it basically be like, we did
it for Lauren Tickner and it was
458
:just like a full lead magnet.
459
:So it was basically like, are
you doing over x, Y, ZA month?
460
:If you click yes, you go
further into the video.
461
:If, no, okay, here's my podcast with
Grant Cardone and our free training,
462
:and then continue to go down the funnel.
463
:If you click yes, do all the objection
handling within there, the, the rest
464
:of the everything that you need.
465
:Brett: Yeah.
466
:And with all this video content
as well, do you see live
467
:streaming actually doing much?
468
:Because I know live streaming
was popular like five years ago.
469
:Whether you, Facebook was trying
to get people to live stream.
470
:Everybody was trying to live stream.
471
:I mean, we still have Twitch and Twitch
was still around with Amazon, but do you
472
:see live streaming kind of moving the
needle or is it still like kind of those.
473
:If you have time and you, you
actually have a good personality,
474
:it's great, but if you don't, you
probably should stay away from it.
475
:Keigan: B2B, no.
476
:Me personally, I don't
see the ROI on that.
477
:I could be talking outta my ass, but I
don't think that would be that effective.
478
:B2C, maybe like I've seen.
479
:TikTok, like Lotus as an example, one
of the car brands, they had a social
480
:media manager who was like super on
the trends and I think maybe like big
481
:brands, if they did something like
along those lines, I feel like it
482
:could convert really, really well.
483
:Mm-Hmm.
484
:Brett: And so where can people
485
:Keigan: find you online?
486
:At Kegan car anywhere or to find the
company website, vision management.co.
487
:Brett: All right.
488
:Any final thoughts
489
:Keigan: for our listeners?
490
:No, but I wanna thank you
so much for having me.
491
:I really enjoyed the conversation today.
492
:Brett: Alright, and thank
you for listening to Digital
493
:Coffee Marketing Brew.
494
:As always, please subscribe to
Digital Marketing, marketing Brew
495
:on all your favorite podcasting
absolute and lead the five star
496
:review if you can really does help.
497
:And join us next month as we
talk to another great fellow in
498
:the PR and marketing industry.
499
:Alright guys, stay safe, understanding
your video content and how to effectively
500
:use it for your brand and see you next
week or next month, actually later.